In order to ensure high levels of performance and quality, it is essential to continuously monitor the operational capabilities of teams and individuals. To achieve this, we have created a certification program. Through this program, our consultants organize dedicated assessment sessions where the individual and team capabilities of dealing with specific operational situations are evaluated.
This approach is supported by scientific research, as studies have shown that continuous monitoring and assessment of performance leads to improved results. For example, a study published in the International Journal of Human Resource Management found that ongoing performance monitoring and assessment can lead to increased employee motivation and performance. Another study published in the Journal of Applied Psychology found that continuous performance monitoring can lead to improved job performance, increased employee satisfaction, and reduced turnover.
Our certification program not only helps to ensure high levels of performance and quality, but also provides our clients with valuable feedback on their individual and team capabilities. This allows them to identify areas for improvement and take the necessary steps to enhance their performance. This approach helps organizations to be more prepared and responsive to potential challenges, improving their performance and effectiveness in the long term.